Data Protection

JK99 Privacy Policy — Your information is completely secure

JK99 takes the privacy of your personal information very seriously. This privacy policy explains in detail what data we collect, why we collect it, how it is used, and what rights you have.

Last Updated: January 2026
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01 Introduction

Welcome to JK99. Our privacy policy explains what information we collect when you use the JK99 website or mobile app, why we collect it, and how we manage it. Protecting your privacy is a fundamental responsibility we take seriously.

By using any JK99 service, you are agreeing to this privacy policy. Please read it carefully before you start using our services. We will notify you in advance of any changes.

In Brief

JK99 never sells or misuses your information. Every piece of data we hold is used solely to improve your experience and keep your account secure.


02 Data Collection

JK99 collects information from you in several ways. There are three main sources: details you provide at registration, data collected automatically while you use the platform, and documents submitted for identity verification. The purpose behind each type of collection is clear and specific.

Below is a detailed list of the information we collect under the JK99 Privacy Policy:

Type of Data Example Methods of Collection
Identification Information Name, email address, phone number, date of birth Registration Form
Account Information Username, password hash, account history Automatic
Identity Verification Documents NID, passport, driving licence KYC Process
Financial Information Mobile banking number, transaction history Deposit/Withdrawal
Device Information IP address, browser, operating system Automatic
Gaming History Play history, bet amounts, wins and losses Platform Logs
Data Minimization Policy

JK99 only collects information that is genuinely necessary. Collecting irrelevant or excessive data goes against our policy.


03 Use of Data

JK99 uses the information it collects for specific, defined purposes. Your data is never used for anything unauthorised. We are committed to respecting your privacy, and there is a clear and legitimate reason behind every use of your information.

  • Account management: Your information is used to create, verify, and manage your JK99 account.
  • Transaction Processing: Financial information is required to process deposits and withdrawals correctly.
  • Fraud Prevention: Device information is used to detect suspicious activity and keep your account and funds secure.
  • Customised experience: Your information is used to personalise the JK99 platform according to your gaming preferences.
  • Customer Support: Our support team uses your information to resolve issues.
  • Legal compliance: Certain data is retained to meet regulatory compliance requirements.
  • Promotional Communications: You will be informed about offers and promotions subject to your consent.
Important

You can opt out of promotional emails or notifications at any time through your account settings.


04 Data Sharing

JK99 never sells your personal information or shares it with third parties for advertising purposes. However, in certain specific circumstances, limited sharing may be necessary — always strictly in the interest of your protection.

  • Payment Processors: Necessary payment details are shared with the payment gateway to complete transactions.
  • KYC verification services: Approved third-party services may be used for identity verification.
  • Game Provider: Running certain games requires a connection to the game developer's servers.
  • Law enforcement authorities: Information may be provided when required by a court order or a legitimate investigation.
  • Anti-Money Laundering: We cooperate with the relevant authorities in accordance with AML regulations.

All third parties that jk99 works with are bound by data protection agreements aligned with our Privacy Policy and are obligated to safeguard your information.


05 Cookie Policy

The JK99 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. They help improve your experience and support the secure operation of the platform.

  • Essential cookies: Required to maintain your login session and ensure account security.
  • Functional cookies: Used to remember your preferences such as language and settings.
  • Analytics Cookies: Collects anonymous data to understand how the website is used.
  • Security Cookies: Used to detect and prevent fraudulent activity.

You can disable cookies through your browser settings. However, doing so may cause some JK99 services to not function correctly.

Cookie Management

You can delete or block cookies at any time through the settings of your Chrome, Firefox, or Safari browser. For more details, visit your browser's help page.


06 Security Measures

JK99 uses industry-standard, state-of-the-art security technology to keep your data safe. Our entire infrastructure is encrypted and undergoes regular security audits.

  • SSL/TLS encryption: All data transfers are protected with 256-bit SSL encryption.
  • Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
  • Two-Factor Authentication (2FA): Enable two-factor authentication for an extra layer of security.
  • Firewall Protection: An advanced firewall system is in place to prevent unauthorised access.
  • Regular Security Testing: Independent third-party security experts regularly audit jk99's systems.
  • Data Masking: Sensitive information such as card numbers or partial mobile numbers is always masked.
Our Response to a Data Breach

In the event of a data breach, jk99 will notify affected members within 72 hours and take immediate steps to resolve the issue.


07 Data Retention Period

JK99 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements. Even after an account is closed, certain data may be kept for a defined period for legal compliance purposes.

  • Account information: For the duration of the active account and up to 5 years after closure.
  • Transaction Records: Up to 7 years as required by legal obligations.
  • KYC documents: 5 to 10 years, as required by regulatory standards.
  • Gaming Log: Up to 2 years for troubleshooting and audit purposes.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

08 Your Rights

Under the JK99 Privacy Policy, you have full control over your data. We believe you are always the owner of your own information. The JK99 support team will process any request you make as quickly as possible.

  • Right to Access Your Data: You can request to know what information we hold about you.
  • Right to Rectification: Contact support to correct any inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request that your personal data be deleted.
  • Right to Restrict Processing: You may request that data processing be temporarily restricted under specific circumstances.
  • Data Portability: You have the right to receive your data in a structured, portable format.
  • Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.
How to submit a request

For any data-related request, contact us via JK99's 24/7 live chat support or email. We aim to respond within 30 business days.


09 Protection of Minors

JK99 is an adult gaming platform and we do not knowingly collect information from anyone under the age of 18. If we become aware that a minor's data has been collected by mistake, we will immediately delete that data and close the associated account.

If you believe a minor is using JK99, please notify our support team immediately. To learn more about responsible gaming, Responsible Gaming Page View.


10 Policy Updates

JK99 may update this privacy policy as needed. When changes are made, we will update the "Last Updated" date at the top of the page. For significant changes, registered members will be notified by email or through a platform notification.

Continued use of jk99 after any policy changes will be considered acceptance of the updated terms. We recommend reviewing this page periodically.

Protecting your information Our commitment

End-to-end encryption

Every connection you make on JK99 is secured with 256-bit SSL encryption. No third party can read your data while it is being transferred.

Your identity is private

Your personal identity information is never made public. The JK99 Privacy Policy keeps your identity completely safe.

No Sale of Data

JK99 never sells your information to advertisers or third parties. Your data exists solely to serve you.

You're in Full Control

You have the full right to view, correct, or delete your profile information. JK99 always respects your decision.

Regular Security Audits

JK99's servers and systems are regularly audited by independent security experts to ensure your information remains protected at all times.

24/7 Privacy Support

For any questions or concerns about your data, the JK99 support team is available around the clock to help.

Privacy Policy Related FAQs

No, jk99 never sells your personal data. Your information is used solely to improve your experience and maintain platform security — this is a core commitment of our Privacy Policy.

Yes, under certain conditions you may request deletion of your data. However, some information is legally required to be retained for a specified period. Contact support for more details.

No, jk99 cannot view your password directly. Passwords are always stored as encrypted hashes, meaning even our technical team has no way to access them.

KYC documents are retained for 5 to 10 years as required by regulatory standards. All such data is stored in encrypted form on fully secured servers and is accessible only to authorized personnel.

For any privacy-related complaints or concerns, contact JK99 via 24/7 live chat support or email. We review every complaint with the utmost seriousness.
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Play with peace of mind — JK99 is here for you

Read through the JK99 Privacy Policy and feel confident? Register securely now and experience Bangladesh's premier gaming platform.

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